The second king size bedroom ready for new guests at Gwelmor holiday home in Widemouth Bay, north Cornwall
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COVID safe

Gwelmor holiday home has achieved Visit England 'We're Good To Go' status
Gwelmor is recognised by VisitEngland as 'Good to Go'

As a holiday home we have a duty of care to ensure Gwelmor is not only spotlessly clean, but that any nasties lurking are removed to the best of our ability.

We have always taken great pride in cleaning our luxurious holiday home to a five-star standard and guests have often commented on its sparkling cleanliness.

During the unprecedented times that Covid-19 threw at us, we gave our cleaning processes, products and protocols a complete overhaul.

After we've just successfully achieved our second 'We're Good to Go' industry standard mark for 2021. We will also review our Quality in Tourism 'Clean, Safety and Legal' accreditation when it's due in September.

'We're Good to Go' accrediation 2021

Here is a guide to the steps we've taken to help reassure future guests:

Accreditation

  • We have obtained The Quality in Tourism 'Clean, Safe and Legal' accreditation
  • Visit England has awarded us the ‘We’re Good to Go’ Covid-19 industry standard mark, showing we adhere to government and public health guidance
  • We have achieved the AA Covid-19 Competent shield
  • In line with Quality in Tourism guidelines, we have drawn up our own Risk Assessment which is regularly updated
  • Our cleaning staff have successfully completed a Covid-19 Holiday Let Cleaning course

Changeover

  • We use Mirius V1 Professional Antiviral Disinfectant on all hard surfaces and high traffic touch points around Gwelmor such as light switches, sockets, tables, door handles and appliances. Supplies are left for guests for use during their stay
  • Gwelmor has a key safe to reduces contact with guests. The keys, safe and cover are disinfected before each new arrival
  • A 'touch free' hand dispenser has been installed at the entrance of Gwelmor containing 70% alcohol hand sanitiser
  • Cushions covers are either rotated or washed while the inners and all decorative throws are sprayed with disinfectant/rotated
  • Check out instructions have been tweaked in-light of safety advice and guidance. Guests are now requested to strip down the beds and remove all towels and place them inside hotel linen bags provided before their departure
Covid-19 training certificate

Other

We pride ourselves on providing a 'home from home' experience and part of that has been in providing an extensive range of books, DVDs, games and magazines for visitors to enjoy. We still want to be able to offer this but the amount we leave out has been drastically reduced. They are rotated at each changeover for guests’ reassurance.

Unfortunately we can no longer leave our traditional, hot-out-the-oven Cornish cream teas as a welcome treat but there will always be a little something left as a welcome gift.

Supplies of tea, coffee, sugar are individually wrapped and the pint of milk we leave guests in the fridge is disinfected, as are the salt and pepper grinders.

We are now members of PASC UK Ltd (Professional Association of Self Caterers UK) and would like to take this opportunity to thank them for all the advice, guidance and support they have provided throughout the pandemic.

Phew! I think that’s about it for now. We hope this givens you an insight into the work that is going on behind the scenes to enable Gwelmor to welcome back it’s wonderful guests safely, when we are able to do so.

If you require further information, please reach out via our contact form and we'll get back to you.

Gwelmor is a member of PASC
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Cornwall Tourism Award 2020 / 2021Gwelmor - Cornwall Tourism Awards - Bronze 2019/20Gwelmor - Cornwall Tourism Awards - Commended 2019/20